Terms and Conditions of Use: Plataforma Inmobiliaria

These Terms and Conditions (hereinafter, the "Terms") constitute a legally binding agreement between the entity responsible for Plataforma Inmobiliaria (hereinafter, the "Company"), located in Dolores Hidalgo, Guanajuato, and any person who accesses or uses the website and its services (hereinafter, the "User").

Chapter I: Portal Purpose and Digital Intermediation

The Platform operates as a specialized digital showcase for the real estate sector and a mortgage management facilitator. The services of the Company consist solely of digital intermediation for property promotion and financing consulting. The final contract for any purchase or lease is carried out directly between the corresponding contracting parties or developers.

Chapter II: User Accounts and Security

To access certain features (such as listing properties by advisors), the User must register. The User agrees to keep their credentials strictly confidential. Any action performed under the User's account will be presumed to have been carried out by them.

In compliance with the Law Regulating Real Estate Agents in the State of Guanajuato, any Advisor posting properties in Dolores Hidalgo or other municipalities of the state declares under penalty of perjury that they hold a valid accreditation issued by the Ministry of Sustainable Economic Development (SDES). The Company reserves the right to suspend profiles that fail to prove this accreditation.

Chapter III: Real Estate Regulations and NOM-247-SE-2021

In accordance with the Mexican Official Standard NOM-247-SE-2021 and the Federal Consumer Protection Law (LFPC), all advertisements and commercial information for residential properties on the Platform shall comply with the following guidelines:

1. Prices shown correspond to cash operations in National Currency (MXN). Credit or financing conditions that modify the price must be consulted directly with the assigned advisor.
2. Images, renders, plans, and property descriptions must correspond accurately to the actual state of the property or the work's executive project. If they are illustrative, they must be expressly marked as such.
3. Any noticeable price discrepancy resulting from typographical errors or server technical failures shall not be binding on the Company, and a corrective Erratum will be published.

Chapter IV: Subscriptions, Cancellations, and Renewals

For professional users who purchase premium listing plans, the following conditions apply in accordance with the current e-commerce reforms of the LFPC:

1. Automatic recurring charges will be notified by email at least five (5) calendar days prior to the billing date.
2. The User shall have the inalienable right to cancel their subscription at any time and without penalties via a "one-click" mechanism in their administration panel.
3. In case of late payment, late interest shall not exceed 25% of the applicable ordinary interest.

Chapter V: Consumer Rights and Support (PROFECO)

The Company respects consumer rights under the LFPC. For questions, clarifications, or complaints, Users may contact our support service directly and free of charge via email at contacto@plataformainmo.mx or phone at +52 (418) 170 6534. All inquiries will be addressed within five (5) business days.

Adhesion contracts for real estate intermediation or home sale transactions promoted by the Company are registered with the Federal Consumer Protection Agency (PROFECO).

Chapter VI: Intellectual Property and Prohibited Uses

The source code, graphic design, logos, and databases of the Platform are the exclusive property of the Company. Mass data extraction (scraping) of the inventory or contact information of advisors using scripts, bots, or automated tools is strictly prohibited.

The Platform has a notice-and-takedown (Safe Harbor) system to address copyright infringement claims regarding renders or photographs published by third parties, in accordance with the Federal Copyright Law.

Chapter VII: Limitation of Liability and Warranties

The Company is not responsible for hidden defects, structural flaws, or delivery delays in properties built by third-party developers. According to NOM-247-SE-2021, the structural warranty policy of the property must be claimed directly from the builder or original seller, which must have a minimum duration of one year.

Chapter VIII: Applicable Law and Jurisdiction

For everything related to the interpretation and compliance of these Terms, the parties submit to the federal laws of Mexico, the Commercial Code, and the jurisdiction of the courts of Dolores Hidalgo, Cradle of National Independence, Guanajuato, expressly waiving any other jurisdiction.